SPECIAL NOTE FOR JAMIE (click here)

Jamie              (click on this box to close it)

This screen is just a 'proof of concept' screen that allows us to think about some of the things we will need to ask customers, how some of the things inter-relate, and gives a bit of a framework just to get started.

With that in mind - if someone wants something done (for which they are willing to pay) then they will need to communicate that to you and yours to allow you to accomplish their mission. This screen is an example of how that might look.

Cost should be up-front and easy to see so they don't try to whine you out of their bill.

I have made provisions to allow you to employ other employees as well (should that be necessary) and would allow customers to pick who they want to perform the task (but it would cost them extra to pick a specific person - depending on who they pick)

I added an 'other' type of service to allow them to ask for things not listed, but also put in the 'fine print' below that you will not be performing any illegal services, and that you would likely contact the authorities if they even asked.

We will probably need to come up with a few more disclaimers in the fine print, but we can also add to those (change them in any way) as they become necessary.

Customers will need an 'escrow' type of account (just money they have deposited with you) to allow you to do what they want you to do (such as picking up laundry). You would have to pay the bill, so you would have the person's money that needs the service -AND- to pay your bill as well.

It sounds reasonable that around $100 would be a good starting place, but that number could be somewhat negotiable. They would then - around once a month or so - bring their balance back up to $100. How much they have to send in would depend on what they needed to have done over the course of the month.



Let me know if this would get you closer to your goal.

Blake

Concierge

service by Jamie

Welcome back Jamie.
Your current escrow balance is:

What can I do for You?
 

What day do you need this?

  
   

Around what time does this need to happen?
 

Who do you want to do this task?
 

Special instructions

  is the total cost for this service.
Keep in mind that any purchase costs are not included.

* - OTHER services charges are calculated by the concierge agent. The charges above will be added to that cost.

fine print

  • By using this service you agree to keep an escrow balance sufficient to cover all purchases and service fees.
  • Escrow balances will be periodically analyzed to determine whether or not the amount is sufficient for your level of activity.
  • If your escrow balance is not sufficient to pay both the cost of any purchases PLUS serice fees, your task will not be accepted.
  • We reserve the right to refuse any task at our sole discression.
  • No task is accepted until you receive an email from the company stating the task has been accepted.
  • If we need more information, your reply email will indicate what is needed.
  • You must be available for consultation during the execution of services in case more information is needed.
  • We are not responsible for loss, theft, or damage to purchases after delivery to the agreed location.
  • We are not responsible for any late fees as the result of performing your task after the agreed date/time.
  • We are not responsible for retailers inventory, or whether they are out of a particular product.
  • We reserve the right to be up to an hour earlier, or an hour later than the agreed time unless other agreements are made in advance on a per-task basis.
  • We will provide receipts where provided to us.
  • We cannot deliver controlled substances, and will not deliver any medication, drugs, or alcohol to a minor. An adult of 18 years or older must be present to receive any prescriptions or alcohol.
  • We reserve the right to substitute who performs your task. If your task cannot be performed by the person you select, the premium charge will not be charged.
  • We will not provide any service that is contrary to federal, state, or local law. We will report any such requests to those authorities.